Shipping policy

We provide shipping to the lower 48 Contiguous States, we do not ship to APO’s.
If you need a item shipped to Alaska, Hawaii, or Puerto Rico, please contact us through info@qualisky.com. All shipments to these regions are FINAL SALE and cannot be returned.
If we have agreed to ship outside of these restrictions, the customer is responsible for all taxes, fees, etc.
We ship every business day via UPS or Fedex or USPS (At sellers discretion), orders are shipped within 1 business day of purchase.
Please provide a valid contact number and email for shipping purposes.
We pack your item using the best safety standards for travel, if you suspect the shipping carrier is responsible for damages, please contact us ASAP so we may resolve the problem.
Please allow 3-7 days for delivery, depending on your location, most areas in the U.S. are within 5 days.
Due to high volume, a signature is not required on our shipments.
It is very important to make sure you have a responsible party at your residence to receive the package on the expected ETA.
QualiSky is not responsible for reimbursing packages that were lost or stolen due to negligence.

We cannot guarantee arrival times, but we try to be as accurate as possible when we provide you with your tracking number.
Once your purchase is complete, you will receive 2 important emails: 1. When your order has shipped out, 2. When your shipment has arrived.
Please pay close attention to arrival times and your provided contact email for any issues or updates.
Expedited shipping is available, the buyer must contact us before the item is purchased and shipped. (Estimated $125 per item)
Shipping fees are not refundable unless it is determined QualiSky is responsible for shipping an incorrect or damaged item.
We allow order cancellations, but we must be contacted prior to the item being shipped out.
Once the item is scanned and en route, a return request must be started on the buyer’s end.
In the event you must return the item back to us, please pack it the same way with the same material it was shipped in to prevent damage.